How long does it take to receive a dress after ordering?
Standard delivery time is 8 weeks for any Design Studio dresses. For Desiree Hartsock Bridal gowns the standard delivery time is 12 weeks. The delivery times are subject to change but will always be listed for your reference prior to ordering.
Is there an option to RUSH a dress?
Yes, under the ‘Event Info’ tab you will see a calendar and a selection to choose which delivery time you prefer. The earliest rush is 4 weeks. Standard delivery time will always be listed and will be automatically selected if a rush is not selected.
Can I mix and match different fabrics?
Yes, feel free to choose a lace top with a crepe bottom. The options are endless and we will make any combination happen for you!
How do I take my measurements?
We always recommend getting your measurements done professionally but check out the ‘How to take Measurements’ page HERE for reference to ensure the best size to order.
What is ‘Bridal’ sizing?
Bridal sizing is a standard form of sizing when ordering bridal gowns. These measurements run smaller than retail sizing so it’s imperative that you take notice and review Size Chart before ordering. (Ei. If you are normally a size 8 retail, you may actually be a size 10 or 12 in bridal sizing.) All of the Design Studio and Desiree Hartsock Bridal gowns are designed using bridal sizing measurements on Size Chart.
What if I am between sizes?
A rule of thumb if you fall between sizes is to choose the size up. It is always much easier to take a dress in rather than let a dress out when it is too small. If you want a second opinion on sizing please feel free to email us at firstname.lastname@example.org for a bridal specialist to help.
I have a larger bust, is there an option to adjust the top to accommodate my size?
Yes, we are able to open up the bust to make it larger for any size. This is a special request with an additional cost but if you are interested in learning more email us at email@example.com.
What is your return policy?
All sales are final but in the rare case you receive a dress that is damaged or wrong in any way you have 3 days to email us at firstname.lastname@example.org to make a claim. For more information on the return policy please see our Terms and Conditions.